Terms & Conditions


By accessing dukaanwala.pk, you hereby confirm your understanding of the Terms and Conditions mentioned on the website. If you think that the terms and conditions mentioned are of no use to you, we shall request you to kindly not use this website to avoid any un-necessary inconvenience. We reserve the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time as per our discretion and as deemed necessary. Changes as required will be made effective when deployed on the website with no prior notice. We will advise our customers to regularly check these Terms and Conditions for updates. Your continued use of the website constitutes your acceptance of Terms and Conditions and those changes.

Rightful use of the Website:

We believe that the customers who are accessing our website are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. By virtue of the local laws, we hereby grant you a non-transferable and revocable license to use this website and the Terms and Conditions mentioned herein for the purpose of shopping of personal items sold on our website. Commercial use or use on behalf of any third party is prohibited..

Deal Content

Content provided on the website is solely for informational purposes. Content against products are the representations by the vendors and are not made by us; however, due verification to the extent possible is being done by us.

Sellers Account

Certain services and related features that may be made available on the website which will require registration or subscription. Should you choose to register or subscribe for any such services, you agree to provide accurate and current information and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. We shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

Customer / Users information

Any information you submit on the website or you provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the website, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

Order processing

There may be cases when an order cannot be processed for various reasons. The website reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Product Pricing

We aim to provide most accurate pricing information on our website to our customers and users, however, errors may still occur, when price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Intellectual Property Rights

All intellectual property rights, whether registered or unregistered on the website, information content on the website and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the website also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

Termination of the Terms and Conditions

We may, without prior notice, immediately terminate the Terms and Conditions or revoke any or all of rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this website in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the website shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the website or with any terms, conditions, rules, policies, guidelines, or practices in operating the website, your sole and exclusive remedy is to discontinue using the website.

For more details, please call us on +92-333-2119282.